Delivery times and shipping
6.1 The delivery of the Products will be carried out on the dates selected by the User during the estimate phase.
6.2 Since this is a sale with shipment, the terms are merely indicative and not guaranteed since, regardless of the amount paid by the User, they depend on the delivery performance of third parties such as couriers and are calculated starting from the completion of the order, i.e. upon the outcome of the file upload and receipt of confirmation. The delivery dates are valid for the majority of a given national territory. The islands and more remote areas could be served in two or more additional working days.
6.3 The order must be considered incomplete until the file has been uploaded by the User and the relative payment has been made. In the event of the purchase of a customized product, if the User does not upload the file within 15 days from the order date, the order will be cancelled. In the event of a non-compliant file, if this is not replaced within a time limit of 15 days, the order will be cancelled.
In the event of cancellation of the order for reasons attributable to the User, Personalcoffee will apply a penalty of Euro 10.00, as a reimbursement for the costs of taking charge and managing the order procedure.
6.4 Without prejudice to the provisions of the previous point 6.3, shipping and delivery will take place within the terms selected in the estimate provided that the purchase order is completed by 6:00 pm on the same day. Receipts of files or payment confirmations after 6:30 pm/10:00 am will be considered to have taken place on the following working day.
Deliveries to trade fairs will not be handled.
Working days are defined as days from Monday to Friday excluding public holidays.
6.5 Personalcoffee will not be liable in any case for possible damages caused by delays in delivery, which is carried out by couriers who are third parties with respect to Personalcoffee.
6.6 The risks relating to the Products pass to the User upon delivery of the Products to the courier.